Cyberland Consultancy Pte Ltd

General 6

• How do I reset a forgotten password?
• Why am I not receiving notifications from the app?
• Are there other options for support other than Freshdesk website?
• Allow pop-ups from a site
• How to Force Stop Application ios

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Settings 8

• How do I set the normal temperature range?
• How do I set user permissions for different modules?
• How do I control what parents would see in the Parent app?
• How do I control what teachers would see in the Teacher App?
• How to add a level?

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Centre 35

• How to delete a class?
• How do I rename a Class?
• How do I add holidays to the centre's calendar?
• How do I edit the centre's information?
• How do I upload my centre handbook?

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Student 27

• How do I assign students to their class(es)?
• How to print Student Barcodes?
• How do I input the student's photo?
• How do I upload photos of parent(s)/guardian(s)?
• How to transfer a student to a different centre?

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Staff 24

• How do I assign my staff to a different access group?
• How do I edit leave entitlement and balance?
• How to add new staff to my centre?
• How to link a User Account to Staff Information?
• How to assign my account to other or multiple centres?

View all 24

Attendance 10

• How do I record the 2nd, 3rd and 4th temperature taking?
• How do I edit student attendance?
• How to generate report for Individual Student Attendance Record?
• How to install and login ATTENDANCE App
• How to check absentee list?

View all 10

Finance 13

• How do I create invoices for multiple students at once?
• How do I print multiple invoices at once?
• How do I void receipt/invoice/credit note?
• How do I issue a receipt/invoice for ad hoc payments
• How to issue a credit note to refund parents?

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e-Portfolio 20

• How do I create an activity and assign it to students?
• How do I create a new album using Upload Photo in Website?
• How do I upload photos into albums using Upload Photo in the Website?
• How to Add Grades of the Student in the Progress Report
• How to assign Progress Report Template to a student?

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Asset Tracking 3

• How to give access rights to Teachers for Fixed/Expendable Item?
• How to update the Access Right Settings for Asset Tracking
• How to generate and import the Inventory Status?

Parents App 10

• Why i do not receive any alerts or updates from my Parents App?
• How to Install and Login to Parent PH Application?
• Can the parents download images in the Gallery?
• How to download image in Gallery?
• How to change my password?

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Teachers App 8

• Why can i see different images in my Attendance Record?
• How do I upload photos into albums using Teachers App?
• How to install the Teacher PH?
• How to login my account in the Teacher Application?
• Updating Teacher PH

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BridgED Parent 3

• How to Install and Login BridgED Parent Application?
• How orce Stop an Application for Android
• Why am I not receiving notifications from the BridgED Parent App?

Attendance app 1

• How do i key the staff's temperature through the attendance application?

Teacher Management 1

• How to set up Teacher App Account?