1. On this page, you can issue a credit note to refund excess payment collected from parents or to return deposits given, so that in the system the balance check and total sum for the student will be correct.

  2. Choose your student then select your payment item to refund, then choose your refund payment method, then click on “Preview + Printing”

  3. At the preview window, you can choose “Process with Receipt Printing” which will successfully end the process.

  4. Select “Email to parent” if you want to email the credit note to the parent.